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About Pullen & Symes Opticians

Choosing glasses

Friendly. Local. Experienced.


Proud To Be An Independent Optician

In March 2003 Nicki and David Pullen took over the two well-established practices from our predecessor, John Symes who had built up a following in Exeter and Ottery St Mary for over 30 years.


Since 2003 we have moved to significantly larger premises in Ottery, completely refitted the Exeter practice and made huge investments in the very latest consulting room technology.


Today, our two teams are led by Emma Hill and we continue to provide comprehensive eye care for over 35,000 clients a year.  We offer personalised eyecare, taking the time needed to provide a bespoke service.

Our Practices

Reassuringly Independent

Going to the Opticians is something most people do once every year or two. We aim to make this an enjoyable, relaxed experience where you can place your full trust in the hands of skilled professionals.

We provide the very highest level of eye care to families throughout Devon and treat everyone as an individual. We are passionate about what we do and we have a great team who will always make you feel welcome and valued.  

pullen and symes Exeter
Ottery St Mary Pullen and Symes

Our Team

Creating A Unique Experience

All our staff are friendly, knowledgeable & helpful. We know just how important your eyes are. Don't entrust your eyesight to anyone other that an expert - come to Pullen & Symes Opticians where optical excellence is our standard level of service.



We are a small, friendly team who are local to the area. We specialise in offering tailor made solutions for all of our patients. Come in to see our trained Optometrist and Dispensing Opticians who will spend as much time as you need to thoroughly care for your eyes and help you find a beautiful pair of frames.  

Emma Hill Pullen & Symes
pullen and symes exeter.png

Director / Optometrist

Ottery St Mary
Emma Hill Pullen & Symes

Director / Optometrist

Hayley Youens Ottery St Mary.jpg

Dispensing Optician 

Donna Cartlidge Pullen and Symes Opticians



Our resident Optometrist has years of experience in carrying out careful eye examinations. Her specialisms include specialist contact lenses fittings, Ortho K contact lenses and dry eye management. You may already know our Dispensing Optician, Hayley, who has been with us for many years and is passionate about helping everyone to find their perfect pair of frames, no matter their style or needs. 



Andrea Surridge Ottery St Mary

Lead receptionist


ottery opticians reception
ottery opticians examination room
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